MULTILINGUAL CAMPAIGNS

One campaign.
Every contact's language.

The template holds the languages, a contact property holds each person's choice, and Lettr sends every recipient the version in their language.

Scheduled

September product update

5,055 recipients

ENDEFR English is primary
Routed by each contact's language value
TW
Tom Walker EN

What's new in Lettr: multilingual campaigns

Lettr <news@lettr.com>

LB
Lena Berger DE

Neu in Lettr: mehrsprachige Kampagnen

Lettr <hallo@lettr.com>

CL
Camille Laurent FR

Nouveautés Lettr : campagnes multilingues

Lettr <news@lettr.com>

How it works

Add languages to a template, mark which contact property holds the language, and send once.

  1. Add languages to the template

    Use the Multilingual control in the editor. The original language is primary. Every version shares one layout and differs only in its text.

  2. Mark the language property

    Tick Use as communication language on one contact property, or name it communication_language, language, lang, or locale and Lettr finds it.

  3. Send once

    Link a multilingual template in Compose. There is no separate setting, and each contact receives the version matching their record.

Language matching

de_AT, Deutsch, and German all get the German version. Three rules run strictest first, and a value that matches nothing gets the primary language.

Try a value Template languages ENDEFR
  1. 1 Same tag Ignores case, spaces, and _ versus -, so DE matches de no match
  2. 2 Same base language Drops the region, so de-AT matches de match
  3. 3 Known name or spelling Looks up names such as German or français
Resolves to DE German

Review before sending

See who gets which language, the subject and sender each version uses, and who falls back to the primary language.

Multi-language send Language taken from communication_language
English 47.8% German 37.7% French 14.5%
  • EN English 2,418

    What's new in Lettr: multilingual campaigns

    news@lettr.com

  • DE German 1,906

    Neu in Lettr: mehrsprachige Kampagnencustom

    hallo@lettr.comcustom

  • FR French 731

    Nouveautés Lettr : campagnes multilinguescustom

    news@lettr.com

312 of 5,055 get English, the primary language no value ×289 "it" ×20"klingon" ×3

Translate the subject, inherit the rest

Each secondary language has an optional subject, from name, from email, and reply-to. Empty fields take the primary value.

Per-language subject and sender
DE German 2 custom fields
Subject Neu in Lettr: mehrsprachige Kampagnen custom
From email hallo@lettr.com custom
From name Lettr inherited
Reply-to news@lettr.com inherited
FR French 1 custom field
A per-language from email must use one of your verified domains. Lettr checks it on save and again at send time.

Everything in their language

The footer, web version, and hosted pages follow the same language, recorded per recipient at send time. The launch post covers the details.

Content

The template version in their language, rendered from the copy stored when the campaign was scheduled.

Subject and sender

Per-language subject, from name, from email, and reply-to where set, the primary values where not.

Unsubscribe footer

Translated for 19 languages. Anything else receives the English footer.

View in browser

Opens the exact language and merge values the recipient was sent.

Preferences page

The unsubscribe and email-preferences pages open in the recipient's language.

Activity badge

Recipients of a secondary language get a code badge in the activity feed, showing the language they actually received.

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